Listen up to all Uber Eats partners and McDonald’s personal these are very important notes for you to grasp because this is a consistent issue specially at McDonald’s.
Here’s a list of several things you should be doing when it comes to Uber orders
Try your best double-check the order before you handed off to the delivery worker
If you do not have a certain item that people often ask for making sure you take it off the list also check the product to make sure it looks exactly like how it should look if it doesn’t throw it out don’t send it and inform not only the delivery worker but Uber customer care you can even contact the customer or have you Uber delivery guy to wish for you.
Do not substitute it for something else without asking the customer.
Do not add anything the customer didn’t ask for
And most importantly if you’re having a bad day stay home unless the customer turns your day around
And under any circumstances are you to put liquid inside a paper bag all it does is ruin the Integrity of the bag
I got everything on that list except for the 4 apple pies that I ordered instead they sent over 2 Extra cheeseburgers that were not presented in the best light.
Being in customer service is a very hard and thankless job which is why while I support a living wage I also support scholarship programs and counseling are those in the service industry that need it do what you love do what you can tolerate but to not stay at a job where you going to be miserable I’ve made that mistake too many times to the point where I almost took my own life and made everyone all his life miserable now my job is tolerable but I still hate it be safe be healthy and remember guest experience something to grow on thank you to all the essential Food Service workers that are out there your job is far from Easy I know it and I respect it but everyone deserves a good meal.
Anyway that’s all I have for today if you want to learn how you can get the job or career that you want or want to learn how to utilize your degree that you’ve been paying so much money for feel free to check out my other blogs
That is all I have for today if you want to learn more about Twitter marketing click here & don’t forget to check out my small businesses and small streamers of the week and consider purchasing a CEO SHIRT
Let me start by saying I have been working in the service industry for over 10 years I have stayed in hotels and eaten at several restaurants, been to several movie theaters even worked at one.
With that being said I believe Customer/ guest service is one of the most crucial aspects of any business.
Today were going to go over several aspects of customer/guest service
Acknowledge your guest when you first see them preferably as soon as they come in the door Embrace them with a smile and a warm welcome
Be approachable, Post posture is important try not to lean never cross your arms
Create a fun atmosphere for everyone be playful but not too playful be energetic do not be sloppy
Always be objective and understanding to the customers concerns and complaints.
Be consistent with customer rules of conduct and policy that has been set in place emergencies in special circumstances may apply
When ever you make a mistake make sure you fix it do not get upset do not blame the customer or the messenger (cases of couriers)
Be courteous, be mindful and be on time.
Specifically for apps make sure you have a way for us to reach you I Purchased McDonald’s two weeks ago never received my order and I still haven’t gotten word back from them I have a better response time with lyft and Uber
If you’re a business in the service Industry that suffering check out One of few experts In the service industry coach David Brownlee his Training program is amazing
Check out his YouTube channel and this video that will help you and employees deal with customers
if you like what you read please subscribe like and share if you wish to support this blog you can donate to my PayPal , shop on Amazon or download Dosh The app that gives you money every time you shop, dine or travel you get five dollars automatically when you sign up and and additional five dollars every time you or for someone else
As previously stated in one of my blog titled service transcends every thing as a business owner you are allowed to have your opinions just as long it doesn’t affect the way you treat your customers. When you own a business the only reason you should refuse service is if they are violating the rules of conduct and policy which is the responsibility of the rep to make clear what those rules are and the consumers responsibility to agree to those terms for example Hosta muerte coffee, Starbucks, Waffle House and happiest hour I’m going to break as short and sweet as possible
In the case of hasta muerte coffee They profile and judge one man based on the actions of many this is the same thing the few do to the minority community two wrongs don’t make a right their policy is one that has been fought against through out history
According to Starbucks they don’t have a policy stating that you have to buy something to sit down nor is it unorthodox to wait for a party to arrive depending on the behavior of the patron will justify if you as a manager or business owner can have them removed from the premises and instead of using police as your own personal security considering they have a difficult job hire a security company to handle trivial matters like the one in LA.
Waffle house I want to talk about 2 instances the first happened in Saraland, Al if you are going to change for plastic cutlery charge it in the meal for the to go orders and if you are a customer write a review don’t make a scene. police should be called under extreme emergencies like if it becomes a violent situation the second incident was in pinson, Alabama where they locked the door and claimed they were closed now there’s 2 possible explanations why they would be closed and still have people in there 1. It’s a private event now because there weren’t over 20 people that could possibly be ruled out 2. It was last call they were going to shut down temporarily to replenish stock or fixing maintenance issues they weren’t going to open to anyone these were the last customer for that time and it’s Coincidental not everything is about race.
Now onto our final businesses which is the happiest hour vs Greg Piatek in January 2017 a patron went into a bar by the name of the happiest hour to get a couple before heading to the 911 memorial while their he claimed that the bar staff kicked him out for having a maga hat stated that any one who supported trump and policy’s would not be welcomed at the bar let’s give him the benefit of the doubt for a second and say it was due in part to his hat a lot of places of business have strict dress code for example the Chucky cheese in Harlem has a policy that bars Saggy pants, due rag, bandannas and gang affiliated paraphernalia. Now back to the bar, the owner of the bar is claiming that the customer was belligerent and rude. If the customer is being difficult and is a threat to the establishment as an owner your are justified in kicking him out.
If you feel bold enough to discriminate wear the scarlet letter
Cops have a hard enough job as it is do not bother them with trivial matters
business owners notify potential customers of any changes to the restaurant
Neither Should jump to conclusions
If you feel mistreated write a review
Support businesses that will welcome your company
If you liked what you saw Please consider like subscribe and share this with friends supporting my blogs via PayPal or any of my affiliate links
Try out dosh the rebate app that pays you for shopping dining traveling and refer your friends
If you are a business,property manager or owner looking to have an alternative safety measure then you can call USS security the number is (347) 313-4648 or email Shawn Jenkins at firstname.lastname@example.org
When I tried Multilevel marketing and network marketing six years ago it started to become a fad it trended for a few months then would die out before I could get to the next one. with multilevel marketing you need a tangible product that would last. Every time I joined all everyone was taken and it would be onto the next fad Sure you have marketing tools which will help you in the future but that’s it I’ve done empower network a blogging system that used The same platforms that are used today I have Tried exp body with fat burners, powders and energy drinks. currently I am with nspire network which is public now it was $36 to become a distributor when I joined the products are available now for distributors at $100 a box, but When it finally goes public The products include cherish pads which are made out of organic material that stops leakage, prevents longer periods and cancer Can be sold to stores or individuals delivered right to their door.