The service industry is one of the biggest and wide variety of subjects that I like to focus on when it comes to customer service So Today I wanna talk about the Service industry.
Since I’ve talked about it in the past I want to use a specific company that is amazing in all aspects in the fast food industry and that company is Chick-fil-A.
Chick-fil-A is known for many things it’s known for its
And their politics but I do go to Chick-fil-A for their politics I go there for the food and while they may be closed one day out of the week i’m OK with that as long as I can eat grilled chicken nuggets.
- great food,
- amazing prices,
- customer service
- Great communication skills
- Great smile’s
- Healthy products
Chick-fil-A has everything a fast food or franchise should have A five-star customer service with a Single digit price range at McDonald’s you’re lucky if you were get a smile let alone get your order right.
They pay minimum-wage just like McDonald’s does They have one day off out of the week where they’re closed and where nobody works they have this as their benefit package
If you want to have a successful business in the service industry you need people with great
As an employer you must display
- scholarship opportunities,
- paid time off.
- flexible scheduling,
- paid training,
- career advancement opportunities,
- a positive work environment,
- Sundays off
Chick-fil-A works because they know how to treat There employees, they delegate their employees they now what’s the customer wants Then there’s a mutual understanding as to what’s expected Of them their firm but loving.
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