24 hours to hell and back episode 2

In episode 2 Chef Gordon goes to the Jersey Shore to help a fancy restaurant called blend on Main in Manasquan, New Jersey which is co-owned and operated by chef Lou Smith.

it used to receive it’s the best season during the summer months when people are on vacation however 10 months of the year it was struggling so just get by since the episode already has been doing a lot better.

During the start of the episode, Chef Gordon Ramsay explains the overworked father-of-three has been trying to juggle the business and his family life since he’s opened up the restaurant, his frustration has caused him to lash out constantly at his employees to the point where some of them have walked out on him his anger has also been a major issue than his marriage.

This is something that I can relate to being a workaholic like my father who is 48 when he died of a massive heart attack spent 22 hours of his days running a restaurant with my stepmother in the East Tremont section of the Bronx.

Due to the discovery, Gordon Ramsay on the shore Gordon enlists his friend and fellow Chef James Avery,
Chef Avery disguises himself as a pilot with Botox, while Gordon Ramsay dresses up as a cameraman

At the restaurant, Gordon Ramsay takes his camera into the kitchen and finds Lou wiping down his face and the plate with the same rag and after the two go out with the big reveal you can see the issues with the restaurant poor food handling, rotten food and harsh treatment towards employees and his wife.

After the guests leave Gordon decides to spend some time with the staff to get their Insight on what is wrong with the state of the restaurant and they confirmed that it is due to the negative energy that he throws out into the atmosphere which is a factor of being overworked and overall stress of possibly losing his restaurant.

After sitting down with the staff Gordon sets his sights on Lou who doesn’t see that the mounting pressure that he puts on himself and his staff will eventually lead to his death and loss of everything and everyone and his life that is the most important which makes sense you have to have trust with your employees and you have to take care of yourself before you can take care of everything else

Later on, he starts working with the cooks on the new menu he eventually shows Lou that she can trust his staff and if that does a phenomenal job showing him that he can trust them I got the job done.

With 24 hours of hell and the staff are ready for the relaunch of Blend on main the doors are reopened and it is a complete success with a few minor hiccups, it takes heed to Ramsey’s advice and changes his tone with his wife and his crew, 3 months later business is booming and everything worked out for the better.

There are several ways for a business to improve all year round especially being in a location such as the Jersey Shore.

  • Inviting Meetups
  • Renting out your venue for corporate and political events
  • Using Food Service apps such as seamless, Uber Eats door dash, and Postmates to increase sales
  • Using social media
  • Bring customers in from the streets
  • Group on
  • Publicity

If you like to learn more I also have an old blog 7 Ways to Promote your Business

That’s all I have for you today check out my like a boss review if you haven’t seen it I have a non-spoiler review as well

KICKSTARTER’S OF THE WEEK

Crystal’s Comfort Foods Expansion,

KAT’S SOUL FOOD HAPPY HOUR STOREFRONT,

SMALL BUSINESS THE WEEK

T&R Blinks Boutique LLC’s

http://app-2378.appdeep.link
the black business school with Boyce Watkins

sassy styles & smiles

YOUTUBERS OF THE WEEK

Boyce Watkins
Minority mindset
Financial literacy 101
Double toasted

Matt Jarboe

3 buck theater


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Dealing with guest accommodation

When dealing in the area of fine dining it is extremely important to accommodate everyone accordingly while there are some requests that cannot be fulfilled nor should be fulfilled there a ways to go around doing so.

A perfect example of this would be Buffalo Wild Wings where a group of 18 guests came into the restaurant to celebrate a birthday/celebration after a Junior basketball tournament The Host who attempted to ensure that the group had a pleasant experience and attempted not to seat the group of 18 near a regular guests who had unsavory preferences and knew that things would get really ugly had sat them near his table after they were seated shortly after they were asked to move their table to accommodate the regular this indeed was a bad move.

It doesn’t matter how much a person tips or how regularly they come, if you give in to one person demand they will always ask for more if there is no other table for them to sit except for there then the customer has to deal with his/her grievance or he or she can leave or be moved to another table its easier to move 2 than 18.

In closing if I was the host knowing the situation I wouldn’t ask about race sexual orientation or religion of the customer, what I would have done instead was fined another seating arrangement if that was the only area that had the longest table I would then advise regular of the situation I would offer him another seat somewhere else he can grin and bear, or get his order to go.

That’s all I have for now if you would like to contribute Or become one of my businesses of the week or become one of my businesses of the week you can do so through PayPal, cash app, Coinbase or sign up for my Affiliates and save money on products and advertising coins base earn $10 for buying $100 bitcoin drop earn $5Amazon


ASPIRATIONS

How do you deal with belligerent guest

Guest safety and security is the most important thing to have in the service industry which is why we must beware of customers who are unruly or belligerent this is how you’re supposed to deal with those customers.
Depending on the environment certain accommodations must be met whether it’s the volume of the music or the volume of the crowd, for example, the atmosphere the Olive Garden might differ from dining at Dave & Buster’s or Dallas BBQ.
When dealing with issues of guests either being unruly belligerent or just plain loud it is important that you follow these protocols, if there is a complaint concerning the volume of the crowd then you might consider asking them to lower their voices however if you’re dealing with a guess that is belligerent or drunk then that person needs to be removed in a swift manner.
If the guests start arguing with other guests or causing a scene to be sure to separate them from the rest of the group do not under any circumstances victimized the customers victims a month ago there was an incident where a guest was celebrating his anniversary news attacked by a man who used racial slurs when management stepped in to try to defuse a situation making the situation worse by removing the anniversary party instead of the belligerent guest

While the restaurant ultimately apologized to the guests that were victimized the damage had already been done what should have happened in this case is the belligerent guest should have been removed or at the very least separated from the anniversary party.
That’s all I have at this time for this particular situation there’s more to come.

That’s all I have for now if you would like to contribute Or become one of my businesses of the week or become one of my businesses of the week you can do so through PayPal, cash app, Coinbase or sign up for my Affiliates and save money on products and advertising

Coin base earn $10 for buying $100 bitcoin

Drop earn $5

Amazon

ASPIRATIONS

KICKSTARTER OF THE WEEK

Metro Black

Road trek

Notorious finesse.

Streamers of the week go to

Darren Marlar of Marlar’s house who does weird darkness and weird news daily also join Darren Marlar to Battle the darkness his campaign to help people who struggle with depression and Suicidal thoughts which I’ve also struggled with in the past.

Nothing is ever hopeless Talk to someone you’re not alone or download Wizdo on your phone

This one comes from an Instagram or that comes very close to my heart considering the fact that I’ve seen people of lost their lives to gang violence so for that I give you a started with nothing fisbanga

Earl of words poet, blogger, actor & YouTuber

Nateflicks which does employee evaluations and rewinds

Pre-order The System of Passive Aggressive Racism In The System of White Supremacy by Phil Scott

SMALL BUSINESS OF THE WEEK GOES TO

SPONSORED BY

STRIDELINE SOCKS


AMC theater dining experience

During my Orlando vacation last summer I had the benefit of catching a flick at AMC Springs 24 and my experience was a fair one and although I didn’t have an entrée it was an interesting experience so here’s what you can expect when going to this dine in theater.

  • Customer service

The quality of guests service is exquisite they’re

  • nice,
  • fast,
  • efficient
  • Precise
  • Amazing

    Food & beverage

    The food is served Perfectly

    The menu is easy & straight to the point
    They sell beer and wine
    They sell quality entrees ( burgers, steak etc.)

    Cleanliness & Comfortability

    the seats are more comfortable then a greyhound bus even with the tables

    The lobby, theaters and bathrooms are pristine
    You order your food when you sit down so there’s no tripping or loosing your snacks, beer and or wine while you look for your seat
    There’s a button at your seat if you want service.

that’s all I have if you want to sign up for Uber or postmates and try Instacart as soon as I can get on I’ll do a review check out my other job app reviews support me on Amazon or PayPal.

Kickstarters of the week

Caturday a Cat cafe which is trying to open in Orange County also check them out on Facebook or check out their website Caturdaylounge.com

Gourmonade a San Francisco lemonade stand who hit news for devastating reasons the owner Vicktor Stevenson has garnered support among his community

Send Alyssa To politicon

streamers of the week goes to

Darren Marlar of Marlar house who does weird darkness and weird news daily

Nateflicks which does employee evaluations and rewinds

Final facts with Alyssa

small business of the week goes to

strike cord media they are an independent news organization dedicated to empower the audience with unbiased news and information to promote facts they have been around since the bush era.

OnegoHub download the app to find the hottest night clubs in your city

Your weave dealer

Do you want to be added to small business of the week? If so shoot me an email Emilio.perezjr@ceoenterprisenx.com or comment bellow for more details

Delta’s customer service

Recently a video surfaced of a delta employee (Delta Debbie) breaking several cardinal rules of customer service and the number one law before we get to that let’s talk about the incident

On August 24, 2018 a business woman by the name of Arlene was returning home from a business trip on a Delta flight from Kentucky-Boston.When she arrived she picked up her luggage at baggage claim when she noticed One of her bags was badly damaged so she went to the service desk to file a claim.

There were 5 people on staff that day 4 service agent and a manager who rushed to handle another situation.

because it’s always busy at delta

after being brushed off and ignored (cardinal sin #1+2) she was finally addressed when one of the employees over heard her conversation on the phone and handled her case poorly.

After she made her claim with another employee who assisted her she asked for the managers name and number to ensure her claim was properly taken care of the employee who addressed her

refused then when she realized she was being recorded instead of calling security she breaks the one law people have been allowed to break when she misused the the 911 system by calling the cops.

This has been a growing trend for months but it’s more costly to business who have to deal with

For the record I reached to the employee in question she has not responded and deleted her whole social media accounts and no she’s not Racist I checked.

What to do when dealing with an unhappy customer

  • Listen to the problem
  • Acknowledge their concerns
  • Tend to their complaints
  • Call a manager or give them a name & number
  • Honor their time
  • Although working in the travel industry can be stressful Don’t resort to
    • Attitude
    • Refusal of duties
    • Ignore the customer
    • Calling police for on non-threatening nonviolent circumstances.

    Any who that’s all I have if you want to sign up for Uber or postmates and try Instacart as soon as I can get on I’ll do a review check out my other job app reviews support me on Amazon or PayPal.

    Kickstarters of the week

    Caturday a Cat cafe which is trying to open in Orange County also check them out on Facebook or check out their website Caturdaylounge.com

    Gourmonade a San Francisco lemonade stand who hit news for devastating reasons the owner Vicktor Stevenson has garnered support among his community

    Send Alyssa To politicon

    streamers of the week goes to

    Darren Marlar of Marlar house who does weird darkness and weird news daily

    Nateflicks which does employee evaluations and rewinds

    Final facts with Alyssa

    small business of the week goes to

    strike cord media they are an independent news organization dedicated to empower the audience with unbiased news and information to promote facts they have been around since the bush era.

    OnegoHub download the app to find the hottest night clubs in your city

    Your weave dealer

    Do you want to be added to small business of the week? If so shoot me an email Emilio.perezjr@ceoenterprisenx.com or comment bellow for more details